Promptdio

Privacy Policy

Last updated: 10/8/2025

At Promptdio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Information You Provide to Us

  • Account information (name, email address, username)
  • Profile information (avatar, bio, preferences)
  • Content you create (prompts, comments, reviews)
  • Payment information (processed securely through our payment providers)
  • Communications with us (support requests, feedback)

Information We Collect Automatically

  • Usage information (pages visited, features used, time spent)
  • Device information (browser type, operating system, IP address)
  • Log data (access times, error logs, referrer URLs)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and manage user accounts
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and support
  • Send you updates, marketing communications, and promotional materials
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Comply with legal obligations and enforce our terms of service

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With Your Consent: We may share your information when you give us explicit permission
  • Service Providers: We work with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of assets
  • Public Content: Content you choose to make public (prompts, comments) may be visible to other users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure data storage and backup systems
  • Employee training on data protection practices

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can update or correct inaccurate information
  • Deletion: You can request deletion of your personal information
  • Portability: You can request a copy of your data in a machine-readable format
  • Opt-out: You can unsubscribe from marketing communications
  • Restriction: You can request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve site performance and functionality

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

If you are located outside of the United States, please note that we may transfer your information to and process it in the United States and other countries. By using our services, you consent to such transfers in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@promptdio.com

Contact Form: Submit a request